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Edit a Contact

Keeping detailed records of your contacts allows you to provide a personalized level of service that can drive more conversions and repeat business. Be sure to edit a contact's details whenever you learn new information about them or their preferences change.

Find a Contact to Edit

To edit an existing contact, you’ll need to find them first. To search for your contact, start typing their name, email, or address in the search bar.

When you find the contact you want to edit, click the contact’s name to see their Contact Details Page

Edit a Contact

To edit a contact, click the Edit button next to their name.

In Edit mode you'll see all available contact detail fields in the Details tab, so you can add new information or edit past information. When you have finished making changes, click Save. (Once you save, you'll only see the fields where you have information entered.)

For Looking In and Max Budget, if the contact subsequently browses properties on your website, these values may be over-written.
The Secondary email field is for record keeping only. Only the primary email will receive system generated emails. To include additional contacts on campaigns or listings alerts, use the Family & Friends section.

Add Secondary Contact Details

In the Family & Friends section of the details tab, you can add details for a secondary contact such as a spouse, partner, sibling, or parent. Once you add secondary contact details, you can include them on campaign emails and listing alerts by checking a box in those areas.

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Add a Contact

Contact Address