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Customizing Your Account Settings
Customizing your personal account settings is an important first step in making sure your website, emails, and materials all have your correct contact information. You’ll be able to customize your contact information, create default photos and logos for marketing materials, and even connect your personal listings to your account so they can be featured on your website, on Craigslist, and in your marketing materials.
You can find your Account Settings by:
- Hovering over the Admin tab.
- Click on My Account from the drop down menu.
- You will now be on the Account Settings page.
Profile Information
Your profile consists of three sections:
- Profile Details
- Marketing
- Additional Information
To edit your Profile information, scroll down and click the Edit button below the Additional Information section.
1. Profile Details
To start with, you’ll want to review your Profile Details. Your profile details will be displayed on almost everything your customer sees, including your website, emails and marketing materials. So it’s very important you make sure all of your information in your profile is exactly the way you want it.
All of the fields with an asterisk are required.
- Name: Enter your full name as you want it to appear on your website, emails, marketing materials and campaign pieces.
- Login: Your login name for logging into your Market Leader Pro account.
- Website: This is your Market Leader website and cannot be edited.
- CRM Email: This is the email address that is used to communicate with your consumers. This cannot be edited.
- External Email: An email address that can be used for password recovery. This needs to be a non-Market Leader email, such as a Yahoo! or Gmail address.
Optional Fields:
- Title: Your title as an agent, such as Broker or Listing Specialist.
- Designations: Any real estate designations that you are qualified to use.
- License/DRE: Your real estate license number.
- Phone Number: Enter an office phone number and/or mobile number.
Please note: Your CRM email address will not appear on your website. Instead, your consumers will see a blue Email link that, when clicked, will take the user to an email compose form. This is to help prevent you from receiving unwanted email messages.
Team Checkbox
If you are part of a team, then marking the Team checkbox will pluralize your outgoing system-generated emails that normally can’t be customized. Phrases like “my website” will become “our website”. Any emails that can be customized will not be automatically pluralized.
System emails that are automatically pluralized include:
- Initial Contact Wizard Email (ICW)
- Listing Alerts
- Property Blasts
2. Marketing
The information that you add or edit in Marketing will automatically be loaded onto any marketing pieces you create in your Marketing Center.
- Marketing Website: This field allows you to feature a different website than your Market Leader website on your marketing pieces. As a best practice, though, we recommend leaving this field blank to ensure your leads are staying active and engaged on your Market Leader website, so you can see their activity.
- Call to Action: A phrase, like “Call me today!” that invites your customers to respond. Will be integrated into pieces like postcards and listing flyers.
- Branded Disclaimer: Populates at the bottom of each marketing piece.
- Unbranded Disclaimer: This section only populates on marketing-in-motion pieces.
- Realtor and Equal Housing Logo: Click the appropriate check box to have the logos display on various marketing pieces.
3. Additional Information
If you have some information that you would like your consumers to see on every page of your website, you will enter it in the Additional Info section. This information will then appear on the footer of every page of your website.
To customize the information that appears on the About page of your website, you’ll want to edit the Experience and Awards & Certifications sections. This is an opportunity to tell your website visitors more about you, your business, and why they should work with you.
Use the formatting bar in each of these sections to customize the appearance of the text on your websites so that is looks professional and is easy to read.
If you are familiar with HTML coding, click on the Source Code button to access and work with the code directly. This is useful for a higher level of customization, like when adding a video.
After you have completed your edits, click the Save button. This can be found just below the Awards & Certifications section, in the same location where you found the Edit button.
Social Media
The next section on your Account Settings page is Social Media. Adding links to your social media profiles lets your consumers connect with you on a more personal level. When you add a link for your social media profile, an icon will be placed on your website About page, as well as in marketing materials and campaign pieces. When clicked, your consumers will be taken to your social media profile page.
To add an icon to link to one of your Social Media profiles:
- Click the Add Social Media button.
- Select the social media type from the drop down menu.
- In the URL field paste the web address for your profile.
- Click Save.
- Repeat until you've added all of your social media profile links.
Agent MLS ID
Adding your Agent MLS ID allows you to connect your personal listings to your account, making it easy to email your listings directly to your consumers. This will also enable your listings to be featured on the home page of your website; allow you to promote your listings on Craigslist and automatically populate your listing’s details into property specific marketing materials in your Marketing Center.
To add your Agent MLS ID:
- Click the Add Agent MLS ID button.
- Confirm the correct MLS is showing in the MLS field.
- If you belong to more than one MLS, you will want to select the drop down menu and choose the MLS that you are adding the Agent ID for.
- If you belong to more than one MLS, you will want to select the drop down menu and choose the MLS that you are adding the Agent ID for.
- Enter your ID in the Agent MLS ID field.
- Your ID is the membership ID you use when posting your listings onto your MLS.
- Click Save.
Images
This is where you’ll upload your professional headshot photo and logo to be used on your website, emails and marketing materials.
Image Type:
- Website Image: This is a professional headshot photo of you that appears on your website, automated Welcome Email, Initial Contact Wizard Email, Listing Alert Email, and Property Blast Email.
- Marketing Image: This is typically a professional photo of you that will appear on any materials you create in your Marketing Center as well as your Seller's Market Report email. You can choose to have the same image as your Website Image, or you may select a different photo.
- Marketing Logo: Your office or agency logo that will appear on your marketing materials.
Bulk Mail Permit: If you have purchased a Bulk Mail Permit, you can upload the logo you've received from the Postal Service here. It can then be used with the Mail to Me option when ordering marketing materials.
To add an image:
- Click the Edit button for that image.
- When you click Edit, you'll be able to review the requirements for the image you are uploading.
- Click Browse to find the image on your computer.
- Click Upload once an image has been selected.
Additional Resources
Unfortunately, this feature is not currently supported.
Checking the team box under My Account will update all automatic email verbiage to change 'I' to 'we'. This option is recommended when more than one agent will be sharing an account.
During the signup and provisioning process, account owners can choose to use their own domain name or create a new one when they complete their agreement.
In order to use your existing domain on signup, please point the domain name to our servers:
- NS1.MARKETLEADER.COM
- NS2.MARKETLEADER.COM
There are two common reasons for the system to reject a custom domain:
Name servers are not set correctly
In order for us to host your Market Leader website with your domain, your Domain Name Server (DNS) settings will have to be changed in order for your website to display, and for your Market Leader system email to function properly. The name server settings can be changed by logging into your domain registrar. A domain registrar is the organization or company where you purchased and registered your domain. You will need to log in to your registrar and go to Manage DNS/Name Servers, and replace the existing name servers with Market Leader's name servers (included below). Please note, by changing these name servers, we are not taking ownership of your domain, we are simply hosting it for you. Name server changes can take up to 24 hours to fully process, so it is normal for your website to be intermittently unavailable within that time period.
Market Leader Name Servers (DNS):
- NS1.MARKETLEADER.COM
- NS2.MARKETLEADER.COM
The domain name you are entering has restricted words or characters
- The following words or phrases cannot be included in your domain: MLS, Realtor, Sun City, HouseValues, JustListed.
- The only acceptable punctuation is a dash (hyphen)
- Make sure your domain does not exceed 35 characters, including the domain extension (Valid Domain Extensions: '.com','.net','.org','.us',.'info','.ca','.co')
- When searching for a domain to select for your Market Leader website, it is best to use a ‘.com’ or a ‘.net’ domain. While other extensions are acceptable, search engines place the most value in these domains. The only extension we cannot use is ‘.biz’
Although the username can be as short as one character, we'd recommend selecting something longer for security reasons.
Your password must be a minimum of 8 characters, as well as contain 3 of the 4 following requirements:
- Lowercase letter (a-z)
- Uppercase letter (A-Z)
- Number (0-9)
- Special Character (!@#$. . .)
There are a variety of reasons why your username and password combination may not work on your website.
- Make sure that you are using the Admin Login link at the bottom of your home page and not the contact Sign In.
- Make sure you do not have spaces either in front or behind your user name or password. This can occur when cutting and pasting them in.
Once you have verified the above, the most expedient way to resolve login issues is to reset your password.
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